This practical guide to online Princess focuses on what actually matters: bonuses, mobile access, and getting paid on time.

Before You Start

• Check the license: Princess Casino is licensed by Curacao, which is common among international casinos. Remember that winnings from Curacao-licensed casinos may be subject to local income tax in Norway, unlike winnings from MGA-licensed or locally licensed operators. Always check with the tax authorities if you are unsure.
• Set a budget: Decide in advance how much you are willing to deposit and lose. A good rule is to never deposit more than you can afford to lose.
• Understand the wagering requirements: Most bonuses come with a wagering requirement, typically 35x the bonus amount or more. We will explain this in detail later.
• Verify your identity early: Complete KYC (Know Your Customer) as soon as you register to avoid delays when you want to withdraw.
• Choose your payment method wisely: E-wallets like Skrill and Neteller are often fastest for withdrawals, while bank transfers can take a few days.
• Read the terms and conditions for each bonus: Some games, like live casino or table games, may count less toward the wagering requirement than slots.

Account Setup

1. Go to the Princess Casino website and click on the registration button (usually labeled “Sign Up” or “Registrer deg”).
2. Fill in the registration form with your personal details: name, date of birth, email address, and phone number. Make sure the information matches your official ID exactly.
3. Create a username and a strong password. Use a mix of uppercase and lowercase letters, numbers, and special characters.
4. Select your preferred currency and bonus, if any. Often, you can choose to accept the welcome bonus or decline it. If you decline, you can still get the bonus later, but be aware that the terms may change.
5. Agree to the terms and conditions and confirm you are at least 18 years old (or the legal gambling age in your jurisdiction).
6. Go to your email inbox and click on the verification link sent by Princess Casino to activate your account.
7. After activation, log in and navigate to the cashier to make your first deposit. Choose your preferred payment method and follow the instructions.

Wagering Calculation

Let’s calculate how wagering works in practice. Suppose you deposit 1000 NOK and receive a 100% bonus of up to 1000 NOK. That means you have 2000 NOK to play with. If the wagering requirement is 35x the bonus amount, you must wager 35 x 1000 = 35 000 NOK before you can withdraw any winnings from the bonus.

But wait, there is more. Some casinos have a max bet limit that counts toward wagering. For example, if the max bet is 50 NOK, then any single bet above 50 NOK does not count toward the wagering requirement. So, if you place a bet of 200 NOK, only the first 50 NOK counts, and the remaining 150 NOK is ignored. This means you need to be careful with your stake size to optimize your eligible wagering contribution.

Also, games have different contribution percentages. Typically, slots contribute 100%, while table games like blackjack and roulette contribute between 10% and 20%. Let’s say roulette contributes 20%. If you bet 1000 NOK on roulette, only 20% of that, which is 200 NOK, counts toward the wagering. To meet the 35 000 NOK requirement, you would need to wager 35 000 / 0.20 = 175 000 NOK on roulette. That’s a huge difference, so slots are usually the best option for clearing bonuses.

To calculate the expected loss, assume a slot game with an RTP (Return to Player) of 96%. That means a theoretical loss of 4% of the total wagered. For 35 000 NOK wagered, the expected loss is 35 000 x 0.04 = 1400 NOK. Since your bonus is 1000 NOK, the expected net loss is 1400 – 1000 = 400 NOK of your own money. So, the bonus is not guaranteed profit, but it gives you extra playtime and a chance to win.

As you can see, a lower bonus percentage reduces the wagering in absolute terms, but you also get less extra play money. Always weigh the bonus size against the wagering requirements.

Banking & Payments

Princess Casino offers a variety of payment methods. Here are the typical ones: credit/debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), prepaid cards (Paysafecard), and bank transfers. For Norwegian players, e-wallets are often the most popular due to speed and low fees.

Deposits are usually instant and free, but withdrawals may take longer. E-wallets typically process withdrawals within 24 hours, while bank transfers can take 3-5 business days. There may be a maximum withdrawal limit per transaction or per week, so check the cashier page.

When choosing a payment method, consider the following: e-wallets are fastest, but some e-wallets are not available in Norway. Prepaid cards are good for deposits but cannot be used for withdrawals, so you would need an alternative method. Bank transfers are reliable but slow and may incur fees.

Always verify that your payment method in your name matches your account details. If you deposit with a card that has expired, you will need to update your information before withdrawing.

Security

Princess Casino uses SSL encryption to protect your data. This is standard for online casinos. However, you also have responsibilities. Always log in via the official website and avoid clicking on links in emails that claim to be from the casino, as they could be phishing attempts.

Enable two-factor authentication (2FA) if the casino offers it. This adds an extra layer of security to your account, making it harder for fraudsters to access your funds. If 2FA is not available, use a unique password that you do not use elsewhere.

Be wary of unsolicited offers from third parties that ask for your login details. The casino will never ask for your password via email or phone. Report any suspicious activity to customer support immediately.

Remember that the casino is responsible for fair play and regulated randomness, but you are responsible for your own cybersecurity. Keep your computer and mobile device updated with the latest security patches.

Troubleshooting

Problem: I cannot log in

Check that you are using the correct username and password. If you have forgotten your password, use the “Forgot Password” feature to reset it. If you still cannot log in, clear your browser cache and try again. If the problem persists, contact support.

Problem: My withdrawal is pending for more than 24 hours

First, it is normal for withdrawals to take up to 72 hours to be processed. If it takes longer, check that you have completed the KYC process. If you have not, you will need to submit your documents. If you have already done so, contact support for an update.

Problem: I have a bonus but cannot use it in certain games

Some bonuses are restricted to specific games. Read the bonus terms and conditions. If you try to play with the bonus in an excluded game, the game may be blocked. You can choose to cancel the bonus in the cashier, but be aware that you will likely lose the bonus funds.

Problem: My deposit is not showing up

Check your payment provider for confirmation. It may take a few minutes. If it is an e-wallet, ensure you completed the transaction. If you still do not see the funds after 15 minutes, contact support with the transaction ID.

Problem: I forgot my password and my email is old

Contact customer support and provide proof of identity, such as a photo ID. They can help you update your email and reset your password, but it may take time to verify you.

Problem: I think I have a technical issue with a game

First try refreshing the page. Then clear your browser cache. If the issue persists, take a screenshot and contact support. They will investigate.

Common Questions

Is Princess Casino legal in Norway?

Princess Casino is licensed by Curacao, which is a common license for international casinos. It is not licensed by the Norwegian Gambling Authority, but many Norwegian players play at such casinos. However, remember that playing at unlicensed casinos is not protected by the Norwegian authorities, and you should be aware of the risks.

How do I get the welcome bonus?

Register an account, make your first deposit, and the bonus will be credited automatically in most cases. Sometimes you need to enter a bonus code. Check the promotion section on the website for the current terms.

What are the wagering requirements for the welcome bonus?

The wagering requirements vary by bonus. Typically, they are 35x the bonus amount. Always check the terms and conditions for the specific bonus you accept.

Can I withdraw my bonus winnings immediately?

No, you must meet the wagering requirements first. You can withdraw your own deposited funds at any time, but if you do so before meeting the requirements, you will lose the bonus.

What payment methods are available for Norwegians?

Common methods include Visa, Mastercard, Skrill, Neteller, and Paysafecard. Bank transfers are also possible but less common. Note that some e-wallets may charge fees for Norwegian currency conversions.

How long does a withdrawal take?

Withdrawals to e-wallets are typically processed within 24 hours. Bank transfers can take 3-5 business days. The processing time may be longer if your KYC documents are not verified.

Is there a mobile app for Princess Casino?

Princess Casino does not appear to have a native app in the Google Play or Apple App Store. Instead, you can access the casino through a mobile-optimized website or progressive web app (PWA) that you can launch from your browser. This works on both iOS and Android, and you can add it to your home screen for a more app-like experience.

How do I contact customer support?

Usually, there is a live chat and email support. Check the contact page on the website for hours of operation. Live chat is often the quickest way to get help.

What happens if I have a dispute with the casino?

First, try to resolve it through customer support. If that fails, you can file a complaint with the Curacao Gambling Control Board, but note that they may not be as responsive as other regulators. Also, consider using an online dispute resolution service.

Extra Tips: Delayed Withdrawal

If your withdrawal is delayed, follow these steps. First, wait at least 48 hours after requesting the withdrawal. If it is still not processed, check your email for any requests for documents. The casino may ask for proof of address or payment method. Complete these requests immediately.

If no requests are made, log in and check the status of your withdrawal in the cashier. If it says “Pending,” it may be waiting for manual approval. Contact live chat and ask for an update. Be nice and polite; support agents are more likely to help.

After 72 hours, escalate the issue. Send an email to the support team with your account number and the withdrawal ID. If you do not receive a response within 24 hours, try sending another message or use a different contact method, such as social media if they have an official account.

In extreme cases, if your withdrawal is not paid after 14 days, you can file a complaint with the Curacao licensing authority. Prepare a full account of your interaction, including screenshots and emails. While this may be a slow process, it is a last resort.

To avoid delays in the future, ensure your KYC documents are fully verified before requesting a withdrawal. Also, prefer using an e-wallet for faster payouts.

In conclusion, this practical guide to online Princess has covered the essential aspects of playing at Princess Casino: from setting up your account, calculating wagering requirements, understanding banking options, ensuring security, troubleshooting common issues, to handling delayed withdrawals. By following these guidelines, you can have a smoother and more informed experience.